MaintMaster blog - 23 October 2019

Awareness with alerts and notifications

Awareness with alerts and notifications

Sometimes, you want to receive a notification when something important happens. With notifications in MaintMaster, you make it possible for your users to have full control, even if they’re not working in the system.

For example, if your contractors are not connected to MaintMaster all of the time, it could be useful for them to receive an e-mail informing them when a new job is created. Or, if you have an emergency team for production stops, you might want them to be notified by email.

You can choose to e-mail users in three different ways.

  • – User in MaintMaster
  • – Direct to an E-mail address
  • – Use properties e.g. Responsible

When something new appears in your selection, MaintMaster will send a mail to the user. If the selection doesn’t already exist, you need to create one that monitors what you want to receive a notification about.

  1. Go to Systems settings
  2. Click on Alerts and Notifications
  3. Click on Add
  4. Enter a name and description
  5. Go to Rules and choose your selection
  6. Click Add and select recipient
  7. Click OK
  8. Enter a message in the box “With the following message”
  9. Click OK

The function can be used with all of your selections and not just for jobs. You can set it up to send an email once there’s a new purchase order to approve, or when a spare part needs to be ordered. Or why not set up a “Welcome to MaintMaster” email for those who have just received an invitation?

Here you can see how to set it up for when there’s a new production stop: