“Communication is most important of all”

St: Eriks

S:t Eriks has a long history in concrete and it’s 200 employees do everything to keep their customers satisfied. Their product range includes paving stones, ground tiles, manholes, retaining walls and roofing tiles all made in prefabricated concrete.

S:t Eriks is in a modernization phase. Improvements are being made in every area including maintenance, where communication forms a central part.

“Communication is most important of all; unless people communicate, things will never work,” says Hannu Leppänen, who is busy developing maintenance at S:t Eriks in Uppsala. “When I speak to people I have to be a straightforward as possible. If there’s something you don’t know, ask,” continues Hannu.

S:t Eriks did not previously have any system or processing and documenting maintenance activities. At present, the challenge concerns raising the status of important equipment and ensuring continued stable operations.

“Before we introduced the computerized system there was a great deal in place in the form of working methods and procedures, but we needed to include data in order to take better decisions concerning actions and improvements,” continues Hannu.


Important mixing station

Operations at ABC, where they produce such things as paving stones, pipes, supporting walls and roofing tiles of prefabricated concrete, are dependent on a mixing station working and feeding the concrete on to other stations.

“We’ve begun preventive maintenance inspections at the mixing station and introduced them into the system. Without the mixing station, everything else comes to a halt,” says Hannu. He also is emphasizes the importance of communication and responsibility in every aspect of the work.

“Personal responsibility is important. When people understand the importance of their own work, they also understand how important it is for things to get done. It’s something we should demand of everyone,” says Hannu.

S:t Eriks works proactively on improvements and is careful to ensure that work orders and suggestions for improvements are entered into the shared system.

“We encourage our employees to submit suggestions for improvements, and the maintenance management group also reverts with feedback.

We’ve pencilled in many items for development in the year ahead.

“It’s mainly about ensuring support from equipment manufacturers and suppliers, achieving and maintaining quality levels in our products, systematizing maintenance work with procedures and inspections and making sure everyone knows how to use the implemented system,” concludes Hannu.