Order a job can be done through all your clients (admin, shortcuts and mobile app). Here you get to see how, and how to change your shortcuts. Selections create your workflow, and you’ll also get a deeper understanding in categories.
Something broken? Don’t worry! Create a fault report from your mobile device, quick and easy.
Yes, you can also order a fault report from your shortcuts. The layout for shortcuts is up to you to decide, read more about it a bit further down.
Now when you have a lot of users who’s reporting new jobs you need to administrate them. You can open a new job and add planned resources. When you do so, the job will appear in the persons inbox.
You can easily set up your own shortcut, and change the one that you’ve gotten. In System settings/ Shortcuts you will find all avaliable shortcuts (and you can also create new ones).
In the different tabs you can add different information such as which categories of jobs you should be able to create, and which selections you should see and use.
Once you’ve made the settings you’d like you can always test the shortcut before saving it by using “Test profile”. Your shortcut is saved once you press OK.
Try it out!