Your 7-Step OEE journey starts here
At MaintMaster, we know production performance is about more than software. It’s about making better decisions faster and turning insight into action on your shop floor. That’s why our implementation process follows seven practical steps, ensuring you’re in control of your performance data from day one. By step four, you’ll already be seeing live information, giving you confidence in the process and delivering real value along the way.
By the end, your team is trained, your system is running smoothly and you’re already spotting opportunities to improve. This isn’t about just installing software; it’s about giving you clear visibility of your production processes so you can take the right action at the right time. And that’s where the real difference happens.
Work begins
Getting everyone aligned from day one
Your dedicated Project Manager leads a short kick-off call to:
- Confirm what’s in and out of scope
- Agree which line or work centre we’re starting with
- Clarify who does what on both sides
This avoids confusion later and keeps your team focused on production, not paperwork.
Scoping for success
Connect your data, your way
We work with you to set up data capture:
- Ship and configure Smart Box / DigiRail hardware, or
- Plan and support PLC integration with your team
At the same time, you provide a simple data sheet (products, downtime codes, rejects) so we can configure the platform quickly and correctly.
Laying the groundwork
See your machines come to life on screen
Once hardware is in place or PLCs are linked:
- We validate data flow and confirm accuracy
- Operators get a short hands-on session to handle jobs and downtime events
This is practical, shop-floor training designed to fit into your day without pulling people away from their main work.
Connecting the pieces
Build in-house know-how
We train 2–3 nominated super users through two focused sessions (2 hours each):
- How to administer and maintain the platform
- How to support their colleagues day-to-day
Sessions are recorded, so you always have something to refer back to.
Owning the platform
Confirm it’s working - together
We run through a validation check:
- Hardware and data accuracy signed off
- Operators and super users confident in everyday use
This gives both sides clarity and locks in what’s been achieved so far.
Confidence and training
Find quick wins and next steps
Our post-implementation specialist joins you for a value review:
- Look at early data and where it shows improvement potential
- Help you configure any custom reports or KPIs you need
- Identify further training if required
You leave with insights you can act on immediately, not just a working system.
Final checks & go-live
Wrap up and look ahead
We finish with a quick milestone review:
- Agree next steps (e.g., expanding to other areas)
- Gather your feedback for continuous improvement
Document lessons learned for smoother scaling later.
Tools and support you can rely on
Dedicated team roles
You'll always know who’s handling what and when. Whether it's your dedicated project manager, technical specialist or post-implementation expert, we'll guide through all the steps involved in implementing your instance of MaintMaster OEE.
Check-ins
Regular touch points keep the project moving without eating into your day. These short, focused calls (15–20 mins) are timed around key milestones or held bi-weekly, giving you clear updates, quick decisions and space to raise any issues before they impact your day-to-day on the shop floor.
Support materials
Practical tools are always at your fingertips - training session recordings, quick reference PDFs and a growing online knowledge base. This means your team can refresh skills, troubleshoot quickly and keep improving long after go‑live.
Meet our Experts
With MaintMaster OEE you’re partnering with people who know manufacturing inside out. Our dedicated project managers have decades of real-world experience in production and maintenance, giving them the insight to anticipate challenges before they happen and keep your rollout on track.
They work alongside your team to design practical, site-specific plans that improve data visibility, support compliance and unlock efficiency gains you can measure. From initial scoping to full adoption, their focus is on helping you achieve tangible performance improvements without disrupting day-to-day operations.
MaintMaster Academy
With MaintMaster's Academy, we make sure that all the training you need is available when you need it, in person or online.
