From ERP limitations to a system built for maintenance
At Alleima Strip, a division of the global steel manufacturer Alleima, the maintenance team had reached a turning point. Their previous solution—an ERP system with a maintenance module—wasn’t keeping up with the demands of a fast-paced, high-performance production environment.
“With MaintMaster, it's like, you're watching a colour TV and the old system was more like black and white.” says Thomas Nilsson, Maintenance Engineer. “MaintMaster gives you complete transparency.”
The need for a true maintenance management system—one designed around real-life workflows—was clear.
Key challenge: finding a system that works the way they do
According to Niklas Hult, Maintenance Manager, the ERP system had become a barrier rather than a tool.
“We were in need of a new maintenance system because the old system was more of a module in an ERP system and not a real maintenance system.”
From job requests and inspection rounds to spare parts access and mobile usage—everything felt harder than it should be.
So when the team at Alleima Strip began their search for a dedicated CMMS, they focused on what mattered most:
- Ease of use
- Support for preventive maintenance
- Smooth job request handling
- Mobile accessibility for technicians on the floor
Why Alleima chose MaintMaster
After comparing systems, MaintMaster quickly stood out.
“When we bought MaintMaster, we set a lot of criteria.” explains Niklas. “Above all, we set requirements for usability and that it should work as a maintenance system.”
This wasn’t just a switch in software—it was a strategic move toward performance-driven maintenance. The flexibility of MaintMaster allowed the team to tailor the system around their specific needs while keeping it intuitive and visual.
Mobile maintenance: speed, visibility and time saved
One of the biggest improvements came from mobile functionality. Technicians now use their smartphones to:
- Locate spare parts directly in the system
- Complete and close multiple job reports at once
- Respond quickly to both planned and urgent maintenance
This has led to remarkable time savings and better control over day-to-day maintenance.
“The mobile is a tool in many ways and now we also have the maintenance system integrated into it.” explains Stefan Wiberg, Mechanical Manager.
Visual navigation and knowledge sharing
The team also created site explorers with photos and structure, enabling any employee to navigate their environment visually.
“We’ve built hierarchies in MaintMaster so that whether you’re an operator or in the maintenance team, you can effortlessly drill down through the environment to the precise location you’re at,” says Thomas, “complete with images.”
This approach improves safety, onboarding, and daily confidence across the maintenance function.
Preventive maintenance that’s finally proactive
With MaintMaster, Alleima’s preventive maintenance planning became structured and reliable:
“And of course, preventive maintenance is hugely important,” Thomas notes, “and it works extremely well in MaintMaster.”
The ability to plan inspections, routine checks, and recurring jobs within a flexible and user-friendly interface has significantly improved uptime and resource planning.
Results: faster workflows, safer environments, better control
Since implementing MaintMaster, Alleima Strip has seen clear improvements:
- Reduced time spent reporting and closing jobs
- Faster access to spare parts and maintenance data
- A stronger preventive maintenance programme
- Improved onboarding and safety culture
MaintMaster’s difference, in practice
MaintMaster provided Alleima with more than just software. It delivered:
- A flexible maintenance system that adapts to the needs of Alleima
- Mobile support for technicians on the floor
- Visual site mapping for intuitive navigation
- Scalable configuration to fit unique workflows
- A partner that understands real maintenance needs
